Terms of Service

Welcome to EsUpcape, your premier destination for unique tourist services and unforgettable escapes from the routine. By accessing our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

These terms apply to all users of our website and services, including but not limited to our booking services, newsletters, and promotional offers. By using our services, you acknowledge that you have read, understood, and agree to these terms in their entirety.

EsUpcape is committed to providing exceptional experiences tailored to your needs. Our services include guided tours, adventure packages, and relaxation retreats designed to help you escape the everyday hustle and bustle. We strive to ensure that all information provided on our website is accurate and up-to-date, but we cannot guarantee that all details are complete or free from errors.

To book a service with EsUpcape, you must provide accurate personal information. By submitting your details, you confirm that you are at least 18 years of age or have the consent of a parent or guardian. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

All bookings are subject to availability. We recommend booking in advance to secure your desired experience. In the event of any changes or cancellations, please contact us as soon as possible at our email address: newsletter@sgesupcape.com or call us at +65 6635 8677. Our cancellation policy will be communicated at the time of booking.

EsUpcape reserves the right to modify or discontinue any service at any time without prior notice. We may also update these terms from time to time, and your continued use of our services constitutes acceptance of any changes. We encourage you to review these terms periodically for any updates.

While we strive to provide a safe and enjoyable experience, EsUpcape is not responsible for any injuries, losses, or damages resulting from your participation in our services. By engaging with us, you acknowledge that you do so at your own risk and agree to release EsUpcape from any liability.

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our services, you consent to the collection and use of your information in accordance with our Privacy Policy.

If you have any questions or concerns regarding these terms or our services, please do not hesitate to reach out. You can contact us via email at newsletter@sgesupcape.com or call our customer service hotline at +65 6635 8677. We are located at 138 Market St, #40-01 CapitaGreen, Singapore 048946, and welcome any inquiries.

Thank you for choosing EsUpcape. We look forward to helping you create unforgettable memories as you embark on your journey to escape the routine and explore new horizons!